Customer Service
Last Updated: 18th January 2021
CUSTOMER SERVICE STATUS Our customer services team is working at reduced capacity and it may take us up to 7 working days to respond to your message. If you need to speak to us urgently please contact us on 01582 422793
WAREHOUSE STATUS Our warehouse team are working as quickly as possible to dispatch orders whilst maintaining safety measures to protect our staff. Orders may be delayed by up to 3-5 working days.
Quick Reference
Product Orders & Inquiries:
Phone: 01582 422793, Monday to Thursday 9am to 5pm and Friday 9am to 3.45pm
Questions about warranty service:
Phone: 01582 422793, Monday to Thursday 9am to 5pm and Friday 9am to 3.45pm
Order Status:
Online Order Status (please have your confirmation number available)
Corporate Headquarters:
A.T. Cross Company
Cross House
Unit 14, Windmill Trading Estate
Thistle Road
Luton, Bedfordshire
LU1 3XJ, UK
Visit the Contact Us page for additional contact information
